VAECO Hub support

Support, feedback and ideas.

Contact VAECO Hub support to report an issue, share feedback or suggest an improvement.

minh.voanh5139@gmail.com

Choose what you need help with.

Each option opens an email with prompts for the information that will help us understand your request.

Report an issue

Describe what happened, what you expected and how the issue can be reproduced.

Start an issue report

Share feedback

Tell us what works well and where the workflow could be clearer or faster.

Share feedback

Suggest an improvement

Explain the task, the current workaround and the change that would make the work easier.

Suggest an improvement

Help us understand the context.

A concise report with the right details makes it easier to identify the problem or evaluate an idea.

  • The device and browser you were using
  • The feature or page involved
  • The steps that led to the issue
  • A screenshot when it helps explain the result

Keep sensitive information out. Do not send passwords, login credentials or sensitive operational data.